Projects Officer

SUMMARY OF POSITION

The Project Officer plays a vital role in supporting the successful implementation of the bank’s portfolio of projects from ideation to delivery. Working closely with the Senior Manager-Projects, the role provides comprehensive coordination and administrative support, and also drives successful delivery of smallscale projects independently by leading cross functional teams and reporting progress to the Project Manager. The Project Officer ensures efficient execution, clear communication, and effective follow-up across multiple workstreams in a fast-paced environment.

KEY JOB RESPONSIBILITIES

  1. Administrative and Coordination Support
    Provide direct administrative and coordination support to the Project Manager to maintain momentum and accountability across all projects. Responsibilities include:

    • Managing project calendars and scheduling cross-functional meetings, feedback sessions, and steering committee meetings.
    • Preparing agendas and drafting minutes for project team meetings, capturing key decisions, action items, and assigned responsibilities.
    • Monitoring and tracking action items across departments and updating the Project Manager on outstanding items and deadlines.
    • Coordinating logistics for consultants and project-related training sessions, including organizing venues, schedules, and materials.
    • Assisting with the preparation, updating, and monitoring of detailed project plans and escalating delays or deviations as required.
    • Drafting and distributing project correspondence and maintaining up-to-date project communication logs.
    • Maintaining accurate logs of decisions, change requests, timelines, and resource allocations across all projects.
    • Supporting the preparation, maintenance, and distribution of training materials and system documentation.
  2. Procurement and Budget Tracking
    Collaborate with the Project Manager and business units to ensure that project activities are aligned with budgetary controls and procurement policies:

    • Monitoring and tracking project expenditures against approved budgets, highlighting any variances or out-of-budget items.
    • Assisting with the preparation and compilation of procurement documentation including quotations, invoices, and contracts.
    • Coordinating with Administration and Procurement teams to facilitate timely processing of requests and escalating any delays to the Project Manager.
  3. Documentation and Record Management
    Serve as the central point for organizing, maintaining, and controlling all project-related documentation to support transparency, traceability, and audit readiness:

    • Maintaining a version-controlled repository for all project artifacts, including charters, scopes, requirement documents, and change logs.
    • Ensuring structured and accessible filing of all documentation including approvals, risk assessments, vendor correspondence, and other critical records.
    • Maintaining issue logs and tracking resolution timelines, while documenting all escalations and their
      outcomes.
  4. Project Planning and Alignment
    • Lead project initiation and requirement gathering through collaboration with project stakeholders both internal and external.
    • Lead development and documentation of project/ business requirements through coordination and crossfunctional collaboration with business teams and other project stakeholders.
    • Recommend adjustments to project scope, timelines, or resource allocations in response to organizational  changes and other factors impacting the project.
    • Analyze projects impact, recommending KPIs and success metrics to evaluate project outcomes and effectiveness.
  5. Independent Management of Projects
    • Lead assigned projects and/or project components independently from initiation/ideation to implementation, ensuring successful delivery within defined scope, budget, and timelines.
    • Develop and implement comprehensive project plans and schedules ensuring holistic cross-functional tasks and stakeholder responsibilities are documented.
    • Monitor project milestones and deliverables, escalating issues where necessary.
      Manage project risks, dependencies and escalations proactively, ensuring Project Manager is informed of critical issues.
    • Enforce adherence to internal policies, governance, and reporting requirements/standards.
    • Build a high-performance culture within the project teams, promoting accountability, collaboration, and innovation.
    • Supervise, mentor, and guide project teams, ensuring skill development and effective contribution.
  6. Reporting and Implementation
    • Lead implementation for assigned projects and assist with the coordination of implementation activities, including go-live planning and execution, deployment support, and post-implementation.
    • Prepare monthly project reports, capturing project updates, milestone achievements, budget status, and outstanding issues.
    • Lead post-implementation reviews of assigned projects to recommend corrective actions and process improvements based on and performance outcomes.
    • Drive continuous improvement across projects through lessons learned, best practices, and stakeholder feedback.

KNOWLEDGE AND SKILLS REQUIREMENTS

Education and/or experience requirements:

  • Bachelor’s degree in business administration, Finance, or a related field.
  • Certification in Project Management would be an asset.
  • Minimum of 2 years of experience in banking, with at least 1 year in a supervisory role.

Functional competencies:

  • Proficiency in Microsoft Office Suite, including Word, Excel, and Projects.
  • Ability to support multiple projects simultaneously, track timelines, milestones and deliverables and ensure execution of tasks.
  • Proficient in managing calendars, organizing meetings, and maintaining documentation in a structured and timely manner.
  • Basic understanding of budget management and procurement.
  • Knowledge of project reports preparation, status updates.
  • Strong organizational and multitasking skills with a proactive mindset.
  • Excellent written and verbal communication skills.
  • Familiarity with banking operations and financial systems

REMUNERATION

The deadline for applying is Monday, December 15, 2025.

Only suitable applicants will be acknowledged

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