In response to the effects of the COVID-19 pandemic, the Guyana Bank for Trade and Industry Limited (GBTI) pledges our continued support to the business community, all customers and our employees at this time.
We will be introducing the following measures effective March 26, 2020 for a period of up to six months; an extension will be reviewed thereafter.
Waiver of Interest and late payment fees:
- Late fees on loan payments
- Penalty interest on loans
- Credit Card – late fees
- Penalties for early withdrawal – Term Deposits
Loan Restructuring:
- Three (3) to six (6) months Moratorium on loans
- Debt restructuring
- Deferral of loan payments
- Reduction of interest rates
It should be noted that in order to be eligible for the above measures, customers must be in good standing with the bank. Customers will be considered once they make a request for review of their facilities.
In the interest of practising social distancing, customers are encouraged to contact the Bank via email (banking@gbtibank.com), telephone, letter, or in some cases, if it is not possible to initiate the above lines of contact, visit the branch nearest to their location. These requests will be individually assessed.
Additionally, we encourage our customers to use your debit and credit cards; our Electronic Banking platforms; Direct Banking and Mobile Banking, as well as our countrywide network of ATMs and Point of Sales Terminals.
If you must come into the bank to complete your transactions, kindly ensure that social distancing guidelines are practised and that you take advantage of the sanitizers. GBTI embraces and adheres to the guidelines set out by the World Health Organization in sanitizing its environs and helping to reduce the spread of COVID-19.
As the bank that sees Guyana through your Eyes, GBTI urges our Guyanese partners and our visitors to continue doing your part to help flatten the curve as we protect our families and each other.